Terms & Conditions

1. About Gavan Tech

Gavan Tech is the operating brand of Gavan Group Co. in Kuwait. We provide website, e-commerce, mobile application, custom software, brand, marketing, analytics, and related consulting and support services.

2. Website use

You may use this website for lawful business information and enquiries. You must not attempt unauthorised access, introduce harmful code, disrupt the service, scrape protected information at unreasonable volume, impersonate another person, or use the website to violate the rights of others.

3. Proposals, scope, and changes

Website content, examples, timeframes, and price guidance are general information and are not a binding offer. A project begins only when the parties approve the scope, commercial terms, dependencies, and any required deposit in writing.

Requests outside an approved scope may affect delivery dates and fees. We will document material changes and seek approval before proceeding.

4. Client responsibilities

• Provide accurate requirements, timely decisions, authorised content, and access needed for delivery.
• Confirm that supplied text, images, trademarks, data, and software may lawfully be used in the project.
• Review deliverables and report issues within the review periods stated in the project agreement.
• Maintain secure credentials and comply with applicable laws for the client’s own products, customers, and data.

5. Fees, taxes, and payment

Fees, currency, taxes, milestones, and payment dates are stated in the relevant proposal or invoice. Late or disputed payments may delay work or support. Third-party charges such as hosting, app stores, advertising media, payment gateways, licences, and messaging fees are separate unless expressly included.

6. Intellectual property

Each party keeps ownership of materials, tools, processes, trademarks, code, and know-how it owned before the project. Subject to full payment and the signed project terms, the client receives the agreed rights in custom deliverables. Reusable frameworks, general know-how, open-source software, and third-party assets remain subject to their existing ownership and licences.

7. Confidentiality and data

We use reasonable care with confidential project information and limit access to people and providers who need it to deliver the work. Personal information is handled under our Privacy Policy. Project-specific confidentiality or data-processing terms may be agreed in writing when required.

8. Delivery, support, and third-party services

Delivery depends on the agreed scope, client inputs, approvals, and third-party services. Support and warranty periods are those stated in the project agreement. We are not responsible for outages, policy changes, account suspensions, or feature changes controlled by third-party platforms, but we will reasonably assist when included in scope.

9. Warranties and liability

We aim to deliver professional services with reasonable skill and care. Except for commitments expressly stated in a signed agreement or required by law, the website and general information are provided as available without a guarantee of uninterrupted operation, rankings, ad results, revenue, or business outcomes.

Any project-specific limitation of liability is stated in the signed agreement. Nothing in these terms excludes liability that cannot lawfully be excluded.

10. Suspension, termination, and governing law

Either party may suspend or end a project as permitted by the signed agreement, including for material breach or unpaid invoices. Accrued payment, confidentiality, intellectual-property, and legal obligations survive where appropriate.

These website terms are governed by the laws of Kuwait, and disputes are subject to the competent courts of Kuwait unless a signed project agreement states a lawful alternative.